The Purcell Rooms - Hair Dress & Beauty

Etiquette

At the Purcell rooms we like to ensure that every client has the best opportunity to have a relaxing and highly professional service in a friendly and courteous atmosphere. To achieve this we would ask all clientele to keep in mind the following etiquette tips.

• Please note missed appointments will incur a 100% charge. 
• Cancellations – A charge of 50% will be made with less than 24 hours notice and 75% charged on less than 12 hours.
• Present manufacturer’s instruction recommends that you have been skin tested for each and every technical service and certain beauty services before you come to every single appointment. You have the right to opt out of this, please enquire for further information if you are concerned.
• Please arrive early- turning up late is a breach of etiquette and will shorten your treatment time. Bear in mind, your treatment will end on time so the next client isn’t delayed; despite of how late you start.
• Please make certain to have your mobile turned to silent at all times . We are happy for you to use your mobile but please do not use at all whilst a cutting service is being provided as this will make your stylist run late.
• For the health and safety of all and the goal ambience of the salon we regret to inform you that we do not allow children under the age of 10 on the premises.
• Parking- Were very lucky to provide several shared spaces. Please be courteous to other users and only use whilst attending the salon.
• Booking fees- Occasionally at peak times we ask for 50% deposit on any of our services.
• Please note there may be an increment of the price depending on hair length and thickness.
• We do not offer wet cut only charges, always advising our clients it is important that we dry to enable us to check or personalise an individual haircut. We do however offer a concessionary rate for clients who would like a blow-dry with any technical services.
• We reserve the right to change policies whenever required.
• Our current concession rate is a reduction of 10%.
• Gift certificates are available for all services.